Valuing Care’s Rota Audit & Care Hours Validation Service provides commissioners with independent, evidence-based assurance that the care being delivered aligns with the hours and staffing levels being funded.
Independent assurance that commissioned care aligns with delivered support
Through detailed analysis of provider rotas and staffing deployment, we help authorities validate cost assumptions, strengthen governance, and ensure that resources are being used appropriately to support high-quality care.
The service is particularly valuable for high-cost placements, complex packages, and cases where commissioners require greater financial transparency.
Commissioners are increasingly expected to evidence that care funding reflects actual delivery. However, validating staffing models can be operationally complex and time intensive.
Without independent validation, there is a risk that funding decisions are based on untested assumptions rather than demonstrable need.
Our Approach
Valuing Care delivers a structured audit process designed to provide clarity while maintaining constructive provider relationships.
Comprehensive Rota Review
We obtain and analyse a representative sample of delivered rotas, typically covering a two-week period, to understand how care is resourced in practice.
Our review includes:
· Cleansing and standardising rota data
· Identifying staffing levels by role and shift
· Assessing deployment against commissioned support
· Reviewing the balance between shared and 1:1 care
· Highlighting inconsistencies or areas requiring clarification
Evidence-Based Reconciliation
We reconcile rota findings against the original cost submissions and commissioned packages to determine whether funded hours accurately reflect delivery.
Where differences are identified, we provide clear supporting analysis to help commissioners understand the financial and operational implications.
Actionable Reporting
Valuing Care produces concise, auditable reports that:
· Confirm alignment between funding and delivery, or
· Identify opportunities to refine staffing assumptions
· Support informed commissioner discussions with providers
· Strengthen the audit trail for governance purposes
Our role is not to challenge care unnecessarily, but to ensure that staffing models are evidence-led, proportionate and sustainable.
Key Benefits
·Provides independent assurance over funded care hours
· Strengthens financial governance and audit readiness
· Improves transparency in provider cost structures
· Supports evidence-based commissioning decisions
· Helps manage high-cost placements with confidence
· Encourages proportionate and sustainable staffing models
Valuing Care’s Rota Audit & Care Hours Validation Service gives commissioners the confidence that funding decisions are grounded in evidence — supporting both financial stewardship and sustainable care delivery.